Last updated: April 1, 2025
This Privacy Policy explains how Safqqa Egypt (“Safqqa”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or use safqqa-eg.com (the “Site”), make a purchase, or otherwise interact with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” refers to any user of the Services, whether you are a customer, website visitor, or any other individual whose personal data we collect.
By accessing or using any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Site or Services.
We may update this Privacy Policy from time to time to reflect changes in our practices, operations, legal requirements, or regulatory obligations. Any updates will be posted on this page with the revised “Last updated” date.
We collect personal information from different sources in order to provide, operate, and improve our Services. The type of information we collect depends on how you interact with Safqqa.
We may use your information to:
Provide and improve our Services
Communicate with you
Process orders and payments
Comply with legal obligations
Protect the rights, security, and integrity of our business and users
This may include:
Contact information: name, address, phone number, email address
Order information: billing and shipping address, payment confirmation, order details
Account information: username, password, and security-related details
Customer support information: messages, inquiries, and communications you send to us
Providing certain information may be required to access specific features of the Services.
When you interact with our Site, we may automatically collect certain technical data, including:
IP address
Browser type and device information
Network connection details
Pages viewed and interactions on the Site
This information is collected through cookies and similar tracking technologies.
We may receive personal information from third parties such as:
Shopify, which powers our online store
Payment service providers processing your transactions
Shipping and logistics partners
Analytics and marketing service providers
All such information is handled in accordance with this Privacy Policy.
We use your personal information to:
Process payments and fulfill orders
Arrange shipping and delivery
Manage accounts
Handle returns, exchanges, and warranty requests
With your consent or where permitted by law, we may send promotional communications or display relevant advertisements. You may opt out of marketing emails at any time.
We use personal information to detect, investigate, and prevent fraudulent or unauthorized activity.
Your information helps us respond to inquiries and improve our Services and user experience.
We use cookies to operate and improve the Site, remember preferences, and analyze traffic.
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain Site functionalities.
For more information on Shopify cookies, please visit:
https://www.shopify.com/legal/cookies
We may share your personal information with:
Service providers (payment processors, shipping partners, IT and analytics providers)
Marketing and advertising partners
Legal or regulatory authorities when required by law
Business partners or affiliates where necessary to operate our Services
We do not sell personal information or use it for unlawful purposes.
If you submit reviews or other content publicly on the Site, that content may be visible to others. We are not responsible for how third parties use publicly shared information.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external sites. Please review their policies separately.
Safqqa Services are not intended for children, and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal data, please contact us to request deletion.
We implement reasonable security measures to protect personal information. However, no system is completely secure.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations.
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Request correction or deletion
Request data portability
Restrict or object to processing
Withdraw consent
File a complaint
You may exercise your rights by contacting us using the details below.
If you have concerns about how your personal information is handled, please contact us first.
You may also have the right to lodge a complaint with your local data protection authority.
Your information may be transferred, stored, or processed outside your country of residence through trusted service providers, in compliance with applicable data protection laws and safeguards.
If you have any questions about this Privacy Policy or your personal data, or if you wish to exercise your rights, please contact us:
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